Terms & Conditions

Acceptance of Terms and Conditions

The following are the rules and “Terms” that govern your use of this site and the services offered to you on this site. By using this site you agree to be bound by and to follow these Terms and all applicable laws and regulations governing this site. If you do not agree to these Terms, please do not use this site. We reserve the right to change these Terms at any time, effective immediately upon posting on this site. The Tuxedo Club may change, suspend or discontinue all or any aspect of the services (the “Services”) offered to you on this site, including the availability of any feature, database, or Content (collectively, “Content”), without prior notice or liability. By using this site following any changes you agree to be bound by the Terms as changed.

Tuxedo Rental Agreement

This Rental Agreement sets forth all the terms and conditions of your rental of products from The Tuxedo Club through our retail store, website and or direct ordering by telephone, fax and/or electronic mail.

1. Costs and Fees.  The fee for rented merchandise shall include:  the rental fees, applicable taxes, damage waiver, shipping and handling and any other fees described in the order detailed on the checkout page. Placing an order means that you understand and authorize The Tuxedo Club to immediately charge your credit card for the total fees associated with your order.  By submitting you payment card, or any associated payment method, you authorize The Tuxedo Club to charge payment for any fees incurred as described in these rental terms.  If the event creator chooses the option to pay for all the tuxedo rentals, he or she will be responsible for making all payments and any fees incurred if the tuxedo is not returned, or returned late.
2. Pick Ups.  Your rental items are available for pick up on the Wednesday before your event date after 6:00 pm unless other rental conditions have been arranged and are confirmed in writing on your rental agreement.  
3. Receipt of Order/Exchanges.  It is your responsibility to pick up and try on your rental items in a timely manner.  If any garment does not fit, you must notify us within 24 hours of pick up or delivery.  You are entitled to no charge exchanges for size as long as the request is made within 24 hours of pick up or delivery or Friday at 12 pm whichever is sooner.    
4. Cancellations.  Rental orders cancelled more than 7 days before event date receive a full refund, minus a $35 cancellation fee. After that day, you understand and agree, that the Tuxedo Club will not provide a refund or credit for any reason, including but not limited to event cancellations, inclement weather, and/or for any other reason outside of our control. This is a firm policy designed to prevent fraud and abuse of our system. This allows us to keep our prices low for all customers, and ensure the highest integrity of our service.
5. Postponed Events. If your event is postponed, you must purchase a rental extension to cover the additional time that your items will remain in your possession. By default, your rental is due back on or before the close of business on the first business day the Tuxedo Club has business hours following the date of your event.  See regular store hours and special holiday hours on our website. A rental extension may be purchased for $35-per-additional-week/per-person which is much more economical than being subject to our standard $20-per-day/per-person late fee.
6. Customer Alterations.  Customers may make non-permanent alterations to the Jacket/Pant length.  No permanent alterations are permitted under any circumstances, no exceptions.
7. Personal Effects.  We are not responsible for personal property accidentally or otherwise returned with the rental order.

Terms and Conditions of Website Use.  Except as expressly provided in these Terms and Conditions of Website Use neither any part of this website nor any content located herein may be reproduced in any form, copied, republished, posted, publicly displayed, encoded, reproduced, translated, transmitted or distributed in any form to any computer, server, website, or other electronic or other device for purposes of publication or dissemination without written consent executed by the legal department of The Tuxedo Club.  You agree you may not pursue any course of action with the purpose of gaining unauthorized access to the website in any form or by any method whatsoever. You agree not to interfere with the function of the website, or any systems or networks connected to the website.  You agree that you will not disguise any communication or access the site using a fictitious identity.  You agree that The Tuxedo Club has the right at any time, and without notification terminate your access to the website or otherwise interrupt service to the website as necessary or convenient.